These Terms & Conditions govern purchases made through the Kelly’s Hairs online store. By using this website or placing an order, you agree to these terms.
Products, photos, and colors
We make reasonable efforts to keep product names, descriptions, prices, photos, and color information accurate. Appearance may vary depending on lighting, screen settings, and the natural variation of fibers or blended tones. Color images and swatches are for guidance and may not be an exact representation of the item received.
Orders and payment
An order is subject to product availability, payment authorization, address verification, and acceptance by Kelly’s Hairs. We may correct pricing or description errors and contact you if an order must be changed or canceled. Payment is processed by the payment provider selected at checkout.
Processing and delivery
Orders are normally processed within 1–2 business days. Shipping and delivery estimates are not guarantees and begin after the package is transferred to UPS or USPS. See our Shipping & Delivery page for details.
Returns and exchanges
Eligible returns, exchanges, refunds, Final Sale items, and damaged-item reports are governed by our Returns & Exchanges policy.
Website use
You may use this website only for lawful shopping and support purposes. You may not interfere with the site, attempt unauthorized access, or misuse our content, trademarks, product images, or written materials.
Changes
We may update these terms as our store, services, or legal requirements change. The updated date will appear on this page.
Last updated: September 7, 2026