Who we are
Kelly’s Hairs is an online beauty store serving customers in the United States. For privacy questions, contact privacy@kellyshairs.com or call 689-306-3703.
Business mailing address: Oviedo, FL 32765. This address may be updated as our commercial mailing address changes.
Information we collect
We collect information you provide when you place an order, create an account, contact customer support, subscribe to our newsletter, or submit a form. This may include your name, email, phone number, billing and shipping address, order details, and messages.
Payment details are processed by our payment providers. Kelly’s Hairs does not store complete payment card numbers.
How we use information
- To process, fulfill, and support orders.
- To provide shipping updates and order-related messages.
- To respond to questions and requests.
- To maintain account, security, fraud-prevention, and site functions.
- To send marketing emails when you have subscribed. You can unsubscribe at any time.
Cookies and analytics
We use cookies and similar technologies to keep the store functional, remember preferences, process carts and checkouts, and understand site usage. Third-party services may set cookies according to their own policies.
Who we share information with
We share only the information needed with service providers that help operate the store, including payment processors, shipping carriers, hosting, security, analytics, customer-support, and email-delivery providers. We may also disclose information when required by law or to protect the store, customers, and others.
How long we retain information
We retain order and transaction information for as long as reasonably necessary for fulfillment, customer service, accounting, tax, dispute resolution, security, and legal obligations. Marketing preferences are retained until you unsubscribe or request removal.
Your choices and rights
You may request access to, correction of, or deletion of personal information, subject to information we must retain for legal, security, accounting, or transaction purposes. Contact us at privacy@kellyshairs.com to submit a request.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy as the store, services, or legal requirements change. The updated date will appear on this page.
Last updated: September 7, 2026