We currently ship to addresses within the contiguous United States. Alaska, Hawaii, U.S. territories, military addresses, and international destinations are not available at this time.
Order processing
Orders are normally processed within 1–2 business days, excluding weekends and holidays. Processing time is separate from carrier transit time.
Shipping carriers
Orders may be shipped with UPS or USPS based on destination, package details, service availability, and the option shown at checkout. Carrier selection is not guaranteed unless it is specifically displayed for the order.
Free standard shipping
Free standard shipping is available on eligible orders of $150 or more after discounts and before taxes, within the contiguous United States. Expedited shipping, special handling, and excluded items are not included.
Tracking
Tracking information is sent to the email address used at checkout after the order ships. Tracking may take 24–48 hours to show movement after the carrier receives the package.
Address changes and delivery issues
Please contact us immediately at orders@kellyshairs.com if your address is incorrect. We cannot guarantee changes after an order enters processing.
If a package is delayed, marked delivered but cannot be located, damaged, incorrect, or missing items, contact us as soon as possible with your order number and photos. Keep the shipping packaging until the issue has been reviewed.
Questions
Contact customer@kellyshairs.com or call 689-306-3703.
Last updated: September 7, 2026